Privacy Policy

Who we are

Robinson Appliance Rentals LLC ("we," "us") operates this website and provides appliance rental services in Colorado. This policy explains what personal information we collect, why, and the choices you have — written for U.S. residents, with attention to Colorado and California (CCPA/CPRA-style) privacy rights rather than the EU's GDPR, since we operate only in the U.S.

What we collect

• Launch interest list: your name, email, city, appliance interest, signup-source label, and a record of your email consent and subscription preferences.
• Quote requests: your name, phone number, email (if given), service address, what you're interested in renting, and any notes you add.
• Account & rental information: if you become a customer, your rental agreement, billing, and service-history details.
• Basic technical data: standard web server logs (e.g. IP address, browser type) generated automatically by visiting the site.

How we use it

To follow up on quote requests, deliver and service rented appliances, bill accurately, comply with the law, and improve the site. We do not sell your personal information, and we do not share it with third parties for their own marketing.

Delivery zone check

To check an address we send it to the U.S. Census Bureau's address lookup; we don't keep addresses typed into the checker.

Website visit statistics

We use Metricool to understand visits to our public marketing pages and which campaigns bring visitors to our site. Metricool receives the public page address, fixed campaign labels, browser-window size, referring website domain, and the IP address needed to receive the visit request. This tracking does not use cookies. We exclude account, staff, signing, estimate, and privacy-request pages, and remove other query values and referring-page paths. This Metricool tracking honors browser Do Not Track and Global Privacy Control signals. Form entries are not included in these visit requests.

Text messages

We only send text messages to numbers that have explicitly opted in, per the Telephone Consumer Protection Act (TCPA). You can opt out at any time by replying STOP, or by contacting us directly.

Launch emails

If you join our launch interest list, we use your information to send launch news and appliance-rental information. Our email provider processes your email address and message content to send these messages. Every launch email includes an unsubscribe link. Joining does not create a customer account, reserve an appliance, or opt you into text messages. We keep a minimal suppression record after you unsubscribe so a repeated signup does not restart your emails. You can contact us to request correction or deletion of your information.

Your rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it, and you can opt out of any future communications. Signed-in customers can also request this directly from their account. To make a request, use the form below, contact us at chris@robinsonappliancerentals.com or 9705849990. We will not discriminate against you for exercising these rights.

How long we keep it

We keep quote and rental records for as long as needed to run the business and meet our legal and tax obligations, then delete or anonymize them.

Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls limiting who at our business can see it.

Children

Our services are intended for adults entering into a rental agreement. We do not knowingly collect personal information from children.

Contact us

Questions about this policy? Reach us at chris@robinsonappliancerentals.com.